Adding Staff is Not The Solution
Shouldn’t improving efficiency be the first thought that comes to mind when faced with increased workload? Unfortunately, adding staff is the fire-fighting approach many adopt. Companies hire more...
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Workload Assessment Simplified
To assess the workload of your team, there is no need for tracking all the work performed to the minute. The good news is that you can develop a high level view quickly. Follow these steps: Meet with...
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Essential Elements Of Process
Process drives how work is done. There are six elements you need to examine to improve process
View ArticleA Burning Platform
I have been conducting interviews with senior business leaders on transformation. One of the key challenges we discussed was a burning platform for change. For businesses which have been successful,...
View ArticleHelp Them Help You
Rightsizing has been marching through companies. The number of employees decreases while the workload increases. For those who retain their job, the transition period could be filled with anxiety,...
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Challenge #2 My Clients Face – The People Challenge
Do you have any challenge with people in your business? Listen to this podcast on how to handle employees who are uncooperative or ineffective.
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The Communication Gap
Connie shares tips from her best clients, on how to improve communication: The “big picture” Clarity on need Value of information Timeliness
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How to Improve Collaboration
Connie shares 2 ideas on how to improve collaboration in your workplace. 1. Create a forum for sharing information 2. Educate people on work that is taking place within the organization
View ArticleStop the Madness
Many positions seek people with multi-tasking capability. One tends to correlate multitasking to possessing a superb ability to juggle numerous tasks and deliver excellent results. Research has shown...
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How to Integrate Process, Technology, and People
Connie shares 3 ways to best integrate process, technology, and people. 1. Start with process and define what work needs to be done, who will do it, how they will do it, when and where it will get...
View ArticleThe Power of Common Value
While visiting the Sensoji Temple in Asakusa in Japan, I was keen in trying different Japanese treats offered by the street vendors along the way to the temple. Every vendor asked me to eat on the side...
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How Do You Grow, Nurture and Protect Knowledge
Connie shares 5 ways that organizations can protect their knowledge. 1. Document processes and know-how 2. Pay attention to cross-training employees 3. Find ways to use the knowledge so it is not...
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Why Compensation on Performance is a Problem
Connie shares some problems that can arise from compensating strictly on performance. 1. Employees only focus on areas they are good at, and ignore those that need improvement 2. Employees are...
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The Toughest Challenge with Change Management
Connie explains that there are two sides to change management: the technical side and the people side.The people side of change tends to present the most challenges when it comes to change management.
View ArticleHolding Off Growth
A client once said to me, “I am not able to take on more work because I can’t find experienced people.” He didn’t want to hire junior people and train them. The fear is that they would leave for higher...
View ArticleLeaders with No Title
Leaders have this magnet which draws people who are delighted to follow them, to offer their support, and to do work for them voluntarily. Leaders don’t necessarily have a fancy title. They are capable...
View ArticleThe Dangers of Complacency
Complacency is self-satisfaction. It is the result of a successful track record that spurs confidence. When a business is complacent, they are exposed to the following dangers: Settle into a rut of...
View ArticleBreaking Down Silos
In planning a promotion campaign, a retailer needs to determine what products would be offered, their price points, campaign duration, special sales terms and conditions, and store locations. These are...
View ArticleA Great Start to a Friendship
The PMO Symposium kicked off with a welcome reception for over 600 project management professionals on the private beach located at Hotel Del Coronado in San Diego. There were great food, drinks, and...
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Change Management – Communication Strategy
Change causes anxiety. There are 5 elements that you need to incorporate into your communication strategy.
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